Privacy Policy
Last Updated: July 2026
Technative Labs Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, technativelabs.com, or use our digital agency services.
We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, and company details, which you voluntarily provide to us when you fill out forms on our website (such as our contact or project onboarding forms).
- Derivative and Technical Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the website.
- Cookies and Tracking Tools: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the website and improve your experience.
2. How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Respond to your project inquiries, support requests, and contact forms.
- Deliver, manage, and improve our design, development, and AI automation services.
- Send you administrative information, updates, or marketing communications (which you can opt-out of at any time).
- Analyze website usage and trends to improve user experience.
- Prevent fraudulent transactions and monitor against theft or unauthorized activity.
3. Lawful Basis for Processing (UK GDPR)
If you are located in the UK or the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context:
- Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., filling out a contact form).
- Performance of a Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g., providing a project proposal).
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal data. We may share information we have collected about you in certain situations, including:
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (such as hosting providers, CRM/automation platforms, or analytics tools).
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate potential policy violations, or protect the rights, property, and safety of others.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights
Depending on your location, you have certain rights under data protection laws, including:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate.
- The right to erasure: You can request that we erase your personal data under certain conditions.
- The right to restrict or object to processing: You have the right to object to our processing of your data under certain circumstances.
- The right to data portability: You can request that we transfer the data we have collected to another organization.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Technative Labs Ltd
Registered in England & Wales
Email: hello@technativelabs.com